Contact Us

Whether you need assistance or have questions, we are just an email or chat away. With our prompt and reliable support, we are committed to providing you with a seamless experience from start to finish.

Call Us

Phone : 0800526301
Other: 018649242

Email Us

help@funhub.co

Find Us

Carousel House, Scarva Road Industrial Estate, Banbridge, Co. Down, Northern Ireland BT32 3QD

FAQ's

Absolutely not! Your FunCoins are designed to last forever, so you don’t have to worry about them expiring if you don’t use them right away. Feel free to hold onto them until you’re ready to cash in on some serious fun and excitement!

For a smooth redemption process, please enter the voucher code exactly as it appears, character by character. If you face any difficulties, don’t hesitate to reach out to us at help@funhub.co. Our friendly customer service team is dedicated to assisting you promptly and with a smile, ensuring any issues are resolved swiftly.

If you need to initiate a return for an item, please reach out to us via email at help@funhub.co. Kindly note that any shipping costs incurred for returning an unwanted item will be the responsibility of the sender.

Once your order is placed, we immediately begin processing it. If you need to cancel your order, please contact us as soon as possible at help@funhub.co. If your order has not yet been sent to our fulfilment team for preparation, we will be able to cancel it for you.

Certainly! If you encounter any problems while placing an order or upon receiving it, we encourage you to contact us promptly via email at help@funhub.co. Our team of courteous customer service representatives will be happy to assist you and resolve any issues you may have.

Our goal is to process all orders within 3 working days. For our standard service, we recommend a delivery time of 2-5 working days, while our expedited service has a recommended delivery time of 1-2 working days. Please keep in mind that our warehouse is closed over the weekend, so any orders placed on Friday will not be dispatched until the following week.

Absolutely, a tracking number is provided for all of our delivery services. You can expect to receive this shortly after your order has been dispatched.

We deliver to all areas in the UK and Ireland. Unfortunately, we currently do not offer International shipping.

Shipping’s on us – no charge!

If you need to initiate a return for an item, please reach out to us via email at help@funhub.co. Kindly note that any shipping costs incurred for returning an unwanted item will be the responsibility of the sender.

If you need to initiate a return for a faulty item, please contact us by sending an email to help@funhub.co. Our dedicated customer service team will be ready to assist you promptly and help resolve the issue with a friendly approach.

If you encounter any issues with our machines or have any inquiries whatsoever, don’t hesitate to reach out to us by sending an email to help@funhub.co. We’ll be more than happy to assist you in any way we can.